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FREQUENTLY ASKED QUESTIONS |
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What time do the tours start?
The Old Town Trolley Tour begins daily at 9:00am from
the Mallory Square depot at stop #1, and at 9:05am from
the Key West Welcome Center at stop #7. On the last Saturday
in October, we are closed for Fantasy Fest. |
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Where can I start my tour?
You can begin your tour at any of our stops. Please refer to our Key West Map to find the location closest to you. |
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How long does the tour last?
The Old Town Trolley Tour is a 90-minute, fully narrated tour, but with the 10 stops, free re-boarding, and an all-day pass, the tour can last as long as you want! To ensure your return to your original boarding point, please plan to board your last vehicle from any of our stops between 4:30pm and 5:00pm. At Mallory Square, the last departure to return you to your boarding location is at 5:30pm. |
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How often do trolleys come to each stop?
Our trolleys come by approximately every 30 minutes, though times may vary slightly due to traffic conditions. Depending on demand and the time of year, our in-field dispatchers often put more trolleys in the tour loop at an increased frequency. |
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What if the trolley does not have available seats when I want to re-board?
During peak times, we cannot guarantee that each trolley will have available seats. Our in-field dispatchers will send another trolley directly to the stop for guests that were unable to board. The trolleys will usually arrive in less than 15 minutes. |
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How much does the trolley tour cost?
Please refer to our Key West Tickets Section, and don’t forget to ask our CASTmembers about cost saving Key West Packages. |
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What is the last tour of the day?
The last tour of the day depends on the depot where you are starting. Please refer to our Key West Trolley Schedule Section. |
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Where do I park?
Parking on a 2 mile by 4 mile island can be difficult. Our tour route and stops are at convenient locations all around the island, within walking distance of most major hotels and attractions. We offer complimentary parking at the Key West Welcome Center at stop #7. There are public parking garages at stops #1 and #2. |
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